Terms and Conditions

  1. Unless otherwise agreed to between the client and AT THE MOMENT COACHING, all services except Coaching Face-to- Face will be delivered over the phone.


  2. There will be no refunds except for the following exceptions: A) In the event of loss of employment; B) In the case of severe illness; C) If mutually agreed between the client and AT THE MOMENT COACHING;


  3. The amount of the refund will be equal to the time or amount of service remaining in the contract, less 50% of the initial deposit.


  4. For Coaching Face-to-Face, the client will be responsible for all travel, meal, lodging, mileage & and other out of pocket expenses as mutually agreed with the client.
Disclaimer: Although John Steuernol has considerable training and many years of experience as a coach and trainer, your level of success with the skills and advice offered under this agreement are not guaranteed. Your level of success in attaining favourable results depends on the time you devote, ability to use the techniques and advice given, and so forth. Since these factors differ according to individuals, we cannot guarantee your success or income level to any extent.
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